Return & Refund Policy
Thank you for shopping with us! We take great pride in creating personalized products made just for you. Please read our return and refund policy carefully before placing your order.
Because our products are custom-made and personalized to your specifications, all sales are final. Once an order is placed and confirmed, we are unable to accept cancellations, returns, or refunds for any reason other than product defects or damage during shipping.
We want you to be completely satisfied with your purchase. If you receive a product that is defective, damaged, or contains a manufacturing error, please contact us within 7 days of delivery with the following:
Your order number
A description of the issue
Clear photos of the product and packaging
After reviewing your claim, we will gladly replace the item or issue a refund if a replacement is not possible.
If you need to report a defective item or have any questions about your order, you can call us at
(785) 357-0090
